How to Approach an Anxious Patient in Your Daily Ophthalmology Practice
Many factors can induce anxiety in patients before and during an eye examination. It is important to take into consideration that many patients did not have a previous ocular assessment and thus remain unfamiliar with the procedural aspects. Among these patients, some are in a lot of pain around or inside the eye or have an episode of sudden loss of vision or their disease progresses and they are gradually losing their vision. These patients are usually anxious and concerned about the pronouncements that the ophthalmologist would make regarding their ocular condition and visual acuity. Additional sources of anxiety may arise from pre-existing mental health issues, exacerbating patients’ stress in clinical and crowded settings. Moreover, language barriers impair effective communication between patients and their healthcare providers triggering their anxiety. They will feel the pressure to provide precise information while simultaneously worrying about their ability to understand the doctor’s instructions after the consultation.